Resident Opportunities

It is the Syracuse Housing Authority's goal to provide quality computer centers in convenient locations for residents to use free of charge. We now have 11 such sites with new computers and friendly staff there to help. See the list of hours and locations below. Come down and begin learning today. Become an active member of your community, get involved. 




The LIFE Program can connect you and your family to the services you need.  Our Coordinators will provide referral services and community building opportunities for all SHA Family residents located at Benderson Heights, Central Village, James Geddes, McKinney Manor, Pioneer Homes and Scattered Sites.   Participants will receive services from programs that the Syracuse Housing Authority offers and services offered by agencies in the community. These services include:

Child care  Employment readiness skills Tutoring
GED programs Job training classes   Computer classes
ESL classes  Summer programs Mentoring
Credit counseling   Dental care  Health care
Drug/ alcohol treatment  Financial literacy   Nutrition classes
Life skills    Tax assistance  

Community Building activities include: health workshops, car pooling ideas, clothing exchange, recipe sharing, book clubs, talent shows, school advocates, parenting and teen support groups, neighbors tutoring neighbors and inspirational groups. 

To access LIFE Program Services and/ or Community Building Activities, contact one of our service coordinators or stop by our office.
Office Hours:(located at 516 Burt Street, Syracuse) 
Monday – Friday 8:30am – 4:30pm
Drop –In:  Monday through Thursday
Fridays by appointment only

Amparo Colon, Service Coordinator at (315) 470-4253   
Ken Boyd, Service Coordinator at (315) 470-4254


Relatives Acting as Parents Program (RAPP)

RAPP serves relatives acting as caregivers to family members.  Funded by the Onondaga County Department of Aging and Youth, this program provides support, assistance, referrals and social opportunities to caregivers in Onondaga County.  Participants have the opportunity to access conversation, support, and assistance at the “coffee and conversation” meetings every 2nd and 4th Wednesday of the month from 10am until 11:30am.  On the third Monday of the month from 5pm until 6:30pm participants get out for a free dinner while the kids play.  Additional events are offered throughout the year. 

For more information and to register, contact Rita Fratto at 475-6181 at extension 4372.