President & CEO
Jalyn Clifford
Interim Executive Director
Jalyn Clifford serves as Interim Executive Director of the Syracuse Housing Authority (SHA), where she provides executive leadership for one of Central New York’s largest public housing agencies. Since joining SHA in 2017, she has advanced through progressively responsible leadership roles, serving as Director of Human Resources and Deputy Executive Director before being appointed Interim Executive Director in 2026.
As Interim Executive Director, Jalyn oversees agency operations and planning, organizational performance, and workforce leadership while working closely with the Board of Commissioners, residents, community partners, and government stakeholders. She has helped lead many of SHA’s largest initiatives, including implementation of the $50 million HUD Choice Neighborhoods Implementation Grant and oversight of more than $1 billion in neighborhood redevelopment, affordable housing, and capital improvement initiatives. Her leadership experience includes labor relations, governance, organizational development, executive communications, and operational planning, with a focus on strengthening the Authority’s ability to serve residents and the Syracuse community.
Jalyn is a graduate of the Public Housing Authorities Directors Association (PHADA) and Rutgers University Executive Director Education Program (EDEP). She also holds the Professional in Human Resources (PHR) and SHRM Certified Professional (SHRM-CP) credentials.
Outside of her work at SHA, Jalyn currently serves on several community boards. Her previous service includes the Women’s Fund of Central New York Leadership Council, where she served as Vice Chair and Treasurer, and the Central New York Community Foundation’s Black Equity & Excellence Advisory Council. In 2022, she was named a 40 Under Forty honoree by the Central New York Business Journal in recognition of her professional achievements and community involvement.
Board of Commissioners

Ryan Benz
Board Chair
October 2028

Rickey Brown
Board Vice Chair
October 2031

Patricia McBride
Commissioner
October 2029

Douglas Reicher
Commissioner
October 2031

Monica Williams
Commissioner
October 2031

Milton Martinez
Commissioner
October 2030

Quwanka Ellerby
Commissioner
October 2030
Executive Staff

William Killory
Chief Financial Officer

Jordan Kline

Melissa Liquori
Director of Asset Management & Modernization

Afi Olowu
Director of Housing Assistance Payments Programs

Mary Reed
Director of Resident Support Services

Lisa Hart

Shadia Taylor
Heather Figueiredo
Director of Property Management & Operations
Eric Pillmore
Director of Information Technology