COVID-19: RSS staff stand ready to help!
Dear Residents, Being separated from family, friends and neighbors can take a toll on our emotions. We understand that many people are feeling worried and stressed. The Resident Support Services Team at Syracuse Housing Authority wants you to know that we understand the range of emotions that you may be experiencing. Our staff are available to talk to you on the telephone if you have questions or just need a friendly person to talk to. Call (315) 475-6181 Ext. 4 All calls are judgment-free and confidential.
Call us for:
• Questions about COVID-19/Coronavirus Public Health Information
• If you test positive for COVID-19
• If you have unmet needs for food, medication or health care.
• If you are feeling anxious or worried and just want someone to talk to.
Resident Health Advocates – Can provide peer telephone support. Call us if you or someone you know would like a daily check-in call. Call 315-470-4375 to get connected. Resident Health Advocates (RHA’s) are trained and supported by the Upstate Medical University in partnership with Syracuse Housing Authority’s Healthy Neighbors Partnership Program.
Resident Support Services are designed to assist SHA residents in finding and accessing services that foster positive outcomes in the areas of budgeting, lease compliance, job skills training, child and youth development programs, health and wellness, community building, and understanding government forms. For more information on resident support services and the services that are offered please go to our Resident Support Services Page.
RESIDENTS
| APPLICATIONS / WAIT LIST | 315-475-6181 option 4 | |
| MAINTENANCE | 315-475-6181 option 3 | |
| RENT or PAYMENT Questions | tenant should call property manager or housing specialist | see below |
| Rent Balance | INFORMATION LINE | 315-475-6181 ext 4384 |
| Missing Payments | Accounting | |
| Request for Repayment | resident should call property manager or housing specialist | |
| INFORMATION LINE: FOR Account Balances and Wait List Status | INFORMATION LINE | 315-475-6181 ext 4384 |
| Grievances / Complaints | ask for Compliance | 315-475-6181 option 7 OR 315-475-6181 ext 4210 |
| Reasonable Accommodations | ask for the 504 Coordinator | 315-475-6181 ext 4332 |
| Language Interpretation | ask for LEP Coordinator | 315-475-6181 ext 4332 or 4210 |
| SECURITY | 315-475-6181 option 0 OR EXTENSION 4300 | |
| Section 8 | 315-475-6181 option 1 or 470-4404 | |
| Work Orders | 315-470-4310 | |
PROPERTY MANAGEMENT OFFICES
| PROPERTY | TITLE | PHONE |
| PIONEER HOMES | Property Manager | 315-295-1067 |
| 924 S. McBride | Main Office # | 315-473-6810 |
| Hsg. Specialist | 315-295-1065 | |
| Almus Olver | Property Manager | 315-478-1094 |
| Central Village | Main Office # | 315-478-1671 |
| McKinney Manor | Hsg. Specialist | 315-295-1072 |
| 300 Burt | Hsg. Specialist | 315-478-0347 |
| Maintenance | 315-295-1963 | |
| Toomey Abbott Towers | Property Manager | 315-428-0187 |
| 1207 Almond | Main Office # | 315-428-0180 |
| Hsg. Specialist | 315-428-0180 | |
| Maint. Supervisor | 315-295-1095 | |
| James Geddes Elderly | Property Manager | 315-470-4421 |
| 312 Gifford 8th Flr | Main Office # | 315-470-4420 |
| Hsg. Specialist | 315-470-4420 | |
| Hsg. Specialist | ||
| James Geddes Family | Property Manager | 315-470-4428 |
| 312 Gifford 8th Flr | Main Office # | 315-470-4417 |
| Hsg. Specialist | 315-470-4417 | |
| Vinette Towers | Property Manager | 315-422-3846 |
| Fahey Court | Main Office # | 315-422-0408 |
| 947 Pond | Hsg. Specialist | 315-422-4982 |
| Benderson Heights | Property Manager | 315-470-4421 |
| Scattered Sites | Hsg. Specialist | |
| 312 Gifford 8th Flr | ||
| Ross Towers | Property Manager | 315-422-3846 |
| 710/712 Lodi | 315-295-0904 | |
| Hsg. Specialist | 315-422-4982 | |
| Freedom Commons | Property Manager | 315-470-4428 |
| 450 Burt St | Housing Specialist | 315-470-4261 |
| Work Orders | 315-295-1963 | |
| Eastwood Heights | Property Manager | 315-422-3846 |
| Main Office # | 315-428-0408 | |
| Eastwood Homes: 201 Beacon | Property Manager | 315-433-1327 |
| Hsg. Specialist | 315-428-0180 | |
| Leonard Bldgs.: | Property Manager | |
| Hsg. Specialist | 315-428-0180 | |
| Homes of Syracuse | Property Manager | |
| Hsg. Specialist | 315-428-0180 | |
| Section 8: 312 Gifford 8th Flr | Main Office # | 315-470-4404 |
RENT
Rent Calculation
SECURITY
ANNUAL RE CERTIFICATIONS
LEASE VIOLATIONS