Building Neighborhoods. Growing Dreams.
Syracuse Housing Authority owns and manages 15 residential developments with more than 2,500 apartments throughout Syracuse. SHA serves thousands of families through public housing and Section 8 programs, working to reshape the city and develop a better future for Central New York residents.
Housing Programs & Services
Syracuse Housing Authority offers multiple pathways to affordable housing, serving over 5,500 households annually. Our programs address diverse needs from senior housing to family communities, rental assistance to homeownership opportunities.
Find a Home in Our Community
SHA’s public housing portfolio includes 15 well-maintained properties offering quality affordable homes based on 30% of adjusted income.
Housing Choice Voucher Program (Section 8)
Our largest program assists over 3,000 families with rental subsidies in the private market. The Section 8 program enables participants to choose their own housing while SHA pays landlords directly.
Resident Services & Support
Our resident services team helps families achieve self-sufficiency through comprehensive support programs.
East Adams Transformation
The East Adams Street Transformation Project represents Syracuse’s boldest neighborhood redevelopment initiative, creating mixed-income communities connected to downtown opportunities.
Business Opportunities
Partner with SHA through our Section 3 program providing contracting preferences for low-income residents and local businesses. View current solicitations.
How to Apply
Getting started with Syracuse Housing Authority is straightforward. We accept applications online through our secure portal, making the process convenient for busy families.
News & Updates
Stay informed about SHA programs, community events, and important announcements. Visit our news page for the latest updates on:
Frequently Asked Questions about the Syracuse Housing Authority
What are the income limits for SHA programs?
Income limits vary by household size. For 2024, one person can earn up to $33,200 annually, while a four-person household can earn up to $47,400. These limits represent 50% of area median income. View complete income limits.
How long is the waiting list?
Wait times vary significantly. Public housing typically ranges from 6 months to 2 years depending on bedroom size needed. Section 8 vouchers may take 2-5 years. Emergency situations receive priority consideration.
Can I apply if I work full-time?
Yes! Many SHA residents work. As long as your household income falls within HUD limits, employment status doesn’t disqualify you. We encourage working families to apply.
What properties accept Section 8 vouchers?
Over 1,000 private landlords throughout Syracuse and Onondaga County accept SHA vouchers. Search available rentals on our rental listings database updated daily.
Do you offer accessible units?
Yes, SHA provides fully accessible units across multiple properties. We also make reasonable accommodations for residents with disabilities. Contact us to discuss specific needs.
Why Choose SHA
When you choose Syracuse Housing Authority, you’re choosing more than affordable rent. You’re joining a community committed to your success. SHA residents benefit from:
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Stable, Quality Housing
Professional property management ensures well-maintained homes with prompt maintenance response. Our properties exceed HUD quality standards.
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Resident Programs
From after-school tutoring to senior wellness activities, SHA invests in programs that enrich lives and build community connections.
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Path to Self-Sufficiency
Our Family Self-Sufficiency program helps motivated families save money, advance careers, and even transition to homeownership.
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Strong Communities
SHA properties feature community centers, playgrounds, gardens, and gathering spaces that bring neighbors together.
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Local Commitment
As a Syracuse institution for over 50 years, we’re invested in our city’s future and our residents’ success.
Current SHA Residents
SHA residents can access important resources and services online 24/7. Stay connected with your housing community through these convenient tools:
Equal Housing Commitment
The Syracuse Housing Authority is committed to equal housing opportunity. We do not discriminate based on race, color, religion, sex, national origin, disability, familial status, gender identity, sexual orientation, marital status, age, or any other protected class.
Contact Syracuse Housing Authority
Main Office
516 Burt Street, Syracuse, NY 13202
Phone Numbers
- SHA Main Line
Phone: (315) 475-6181 Ext. 0 - Emergency Work Orders/Maintenance
Phone: (315) 475-6181 Ext. 3 - Resident Support Services & Social Work
Phone: (315) 470-4375 - Section 8: (315) 470-4400
Office Hours
